As part of our change to our new domain name, gigabit.io, you'll see a few changes over the next few weeks.  Specifically, our ticket system email addresses will be changing to:
Invoices, payment reminders and confirmations, and other account related items will be sent from the Billing team's address (billing@gigabit.io), so be sure to add this email address to your whitelist to make sure you don't miss any important reminders. 

Other changes:
Other than the domain change itself, there won't be any changes to accounts, passwords, payment information, etc.  The old URL and email addresses will continue to work for several months as we wind them down, and will eventually be replaced with redirects and autoresponders to ensure a clean transition.

Please let our team know if you have any questions or concerns, at support@gigabit.io.  Thank you!

Tuesday, August 27, 2019

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